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Dream House Virginia, LLC - Accessibility Statement

Last Updated: August 3, 2026

Our Commitment to Accessibility

Dream House Virginia, LLC is committed to ensuring digital accessibility for people with disabilities. We are continuously improving the user experience for everyone and applying the relevant accessibility standards to guarantee equal access to our digital content.

Conformance Standards

The Web Content Accessibility Guidelines (WCAG) define requirements for website designers and developers to improve accessibility for people with disabilities. It outlines three levels of conformance: Level A, Level AA, and Level AAA.

Our website strives to meet or exceed WCAG 2.1 Level AA standards.

Accessibility Supported by UserWay

To help us achieve and maintain accessibility standards, our website utilizes the UserWay Website Accessibility Widget. Powered by a dedicated accessibility server, the UserWay software allows us to improve our overall compliance with WCAG guidelines.

Enabling the Accessibility Menu

You can enable the accessibility menu by clicking the UserWay accessibility icon located at the middle-right side of the page. After clicking the icon, please wait a moment for the menu to load completely.

Key accessibility features available through the menu include:

  • Contrast & Color Adjustments: Switch between high contrast, dark mode, inverted colors, or desaturated modes for improved visual clarity.
  • Link Highlighting: Visually emphasize hyperlinks for easier navigation.
  • Text Formatting: Adjust text size (Bigger Text), letter spacing, line height, and text alignment.
  • Dyslexia Friendly Fonts: Switch to specialized fonts designed to improve readability for visitors with dyslexia.
  • Cursor Controls: Enlarge the mouse cursor, enable a reading guide, or activate a reading mask.
  • Tooltips & Content Controls: View image descriptions, pause on-screen animations, or hide images to focus on text.

Ongoing Efforts & Known Limitations

We view digital accessibility as an ongoing journey rather than a one-time project. Despite our best efforts to make all pages and content on dreamhousevirginia.com fully accessible, some elements or third-party features may not yet completely align with the strictest accessibility standards. We actively review our site and address barriers as technological solutions become available.

Feedback & Assistance

We welcome your feedback on the accessibility of our website. If you encounter accessibility barriers, experience difficulty navigating content, or require assistance with any part of our site, please contact us:

  • Email: accessibility@dreamhousevirginia.com
  • Phone: 888-804-3482
  • Mailing Address: 701 N Courthouse Road Ste 201, Richmond, VA 23236

We aim to respond to accessibility feedback within 2 business days. If needed, we will work with you to provide the requested information, item, or transaction through an alternative accessible communication method.

About Us

  • We've been helping customers afford the home of their dreams for many years and we love what we do...
    NMLS: 2621003


    NMLS Consumer Access

Contact Us

  • 701 N Courthouse Road Ste 201
    Richmond, VA 23236
    Phone: (888) 804-3482
    josh@dreamhousevirginia.com

Disclaimers

  • Legal & Licensing Disclosures
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  • Mobile Terms of Service
  • Accessibility Statement
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